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Stay in touch with us

At Nafis Carpet, we are eager to hear from you and answer your questions. Whether you need guidance in selecting a specific silk carpet, have a question about its care, or wish to discuss a special custom order, our team is here to assist you in the best possible way.

FAQ

Do you only sell silk carpets, or do you also offer other services like restoration?

At Nafis Carpet, our main expertise is focused on selling pure, high-quality handwoven silk carpets. However, as specialists in this field, we can refer you to reliable and experienced partners for specialized cleaning and professional restoration of silk carpets. Additionally, if needed, we can provide initial guidance on the assessment and maintenance of your existing carpets.

To which countries do you ship?

Absolutely. Reliable worldwide shipping is a key part of our service. After your final selection of a carpet (through high-quality photos, videos, and online or phone consultation), your carpet is carefully packed to high standards and sent to you via trusted, insured shipping methods. We will provide you with a tracking code for the entire shipping process and will follow up until you receive your item safely. Shipping costs are calculated based on the destination and the carpet’s dimensions and are communicated transparently.

What are the payment methods for purchased silk carpets?

We have bank accounts all over the world, so we can easily receive payments. We can also accept payments through cryptocurrency. We don’t have any issues with receiving money.
For international sales, our valued customers settle the payment first, and then we ship the carpet.
The carpet will be delivered safely and securely to the customer’s doorstep within ten business days, without customs or taxes.